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Privacy Statement

CRM911 is an ethical CRM and lead management consultancy and, therefore, we take the issue of privacy very seriously, including user interactions at this web site.

Some data is collected about visitors to this site, including:

  • Standard machine identity details, as is normal and necessary when a user interacts with a website and server; and
  • Clickstream data on the nature of a userís visit to the site, including server address, userís top-level domain category (eg: .au, .com, .org, etc), date and time of the visit, the path taken to the site (eg: through a search engine or link at another site), and pages accessed, route taken through the site, searches performed, and documents downloaded.

When a user provides information, such as by making an enquiry, CRM911:

  • Does not collect any unnecessary information, nor distribute the information externally without the userís knowledge or consent, nor collect any personal information without the userís knowledge and consent; and
  • Attempts to store information as securely as possible, and does not allow access to this information by external parties unless required by law (for example, if the information is subject to a warrant or subpoena).

Any information collected is used solely for the purposes of:

  • Analysing the effectiveness of the web site to improve its usefulness and service.
  • Processing an order or responding to feedback by a user.
  • Third parties, such as Google AdSense, might place and read cookies on your browser, or use web beacons to collect information, while serving ads on this site. Google explains cookies as follows: "A "cookie" is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognise your browser. Cookies might store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies."
  • Google, as a third party vendor, uses cookies to serve ads on your site.
  • Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet.
  • Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

This business is subject to the Australian Privacy Act 1988.