When you leave a telephone message on someone's answering machine, it sits there until it is retrieved and deleted. When you are empowered to send the message to another phone number or to an email address, it becomes voicemail.
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My toll-free voice mail service provider is RingCentral. What makes their offering better is that you get more than "just a phone number". It is also your fax number and cell phone number. You give out just one number to your contacts. I use my toll-free number mainly as an an answering service and I get all my voicemail as attachments to email.
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